Lazell Eyewear ships with the same principles that guide our products: consistency, protection, and clarity. We currently offer complimentary domestic shipping within the United States on orders over 199 dollars, calculated before taxes and after discounts. Domestic orders below that threshold are charged at the applicable shipping rate shown at checkout. International shipping is available where supported, but it is not complimentary. International shipping charges are calculated at checkout when available, or otherwise quoted according to destination and service level.

Orders are typically processed within 1 to 2 business days, excluding weekends and holidays. During periods of high demand, collection launches, holiday timing, or operational interruptions, processing may require additional time. Once your order ships, you will receive a confirmation email containing tracking information. Delivery estimates shown at checkout are intended as guides only and are not guarantees. Domestic transit time depends on the service selected and the carrier’s operating conditions. International delivery times may vary significantly depending on customs clearance, destination procedures, and local carrier networks.

Customers are responsible for entering an accurate and complete shipping address at checkout. Lazell Eyewear is not responsible for loss, delay, or failed delivery caused by incomplete, incorrect, or outdated shipping details. If you notice an address error, you should contact Customer Care immediately at info@lazelleyewear.com, though address corrections cannot be guaranteed after an order has entered fulfillment. International shipments may require customs declarations and may be subject to import duties, VAT, taxes, brokerage charges, or handling fees imposed by the destination country or carrier. Unless otherwise clearly stated at checkout, those charges are the responsibility of the recipient and are not refundable.

For shipping related questions, please contact info@lazelleyewear.com.