At Lazell Eyewear, privacy is treated with the same degree of care as design, craftsmanship, and customer service. We believe personal information should be handled with restraint, clarity, and purpose. When you visit our website, place an order, subscribe to updates, create an account, or contact Customer Care, we may collect information such as your name, email address, phone number, billing and shipping address, order history, and any details you choose to provide in your messages. We may also collect certain technical information automatically, including your IP address, browser type, device information, pages viewed, session timing, and general browsing behavior, in order to improve site performance, maintain security, prevent misuse, and better understand how visitors use our website.

We use this information only where there is a legitimate business or legal reason to do so. This includes processing and fulfilling orders, arranging shipment and tracking, handling returns or exchanges, providing after purchase support, responding to inquiries, preventing fraud, improving product and website experience, and communicating with you about your order or, where you have opted in, about launches, updates, and brand news. Payment information is processed through secure third party payment providers, and Lazell Eyewear does not store full payment card details on its own servers. We may share limited information with trusted service providers involved in payments, logistics, fulfillment, analytics, security, website operations, or professional advisory services, but only to the extent necessary for them to perform services on our behalf. We do not sell your personal information to third parties.

Depending on where you live, you may have rights under applicable privacy law, including the right to access, correct, delete, or restrict certain processing of your personal information. Where required by law, we also honor applicable privacy preferences and request mechanisms. We retain personal information only for as long as reasonably necessary for order fulfillment, customer service, legal compliance, fraud prevention, tax and accounting obligations, and warranty related support. We maintain administrative, technical, and organizational safeguards designed to protect the information entrusted to us, although no system can guarantee absolute security.

By using our website, you acknowledge and accept the practices described in this Privacy Policy. If you have privacy related questions or would like to submit a request, you may contact us at info@lazelleyewear.com.